The community must maintain Construction Certificates for all buildings constructed or substantially improved in the Special Flood Hazard Area (SFHA).

This activity includes giving map information to those who ask for it: in person, over the phone, through email, or through a website. Elevation Certificates can help estimate the base flood elevation (BFE) for an inquirer.

Your community can receive credits for providing one-on-one assistance to community members seeking specific information about flood protection.

Flooding is the highest-frequency natural disaster in the United States. Flood insurance provides crucial protections for property owners at risk of flooding. While many people could benefit from having flood insurance, it is also not widely understood.

Drainage systems are often crucial components to larger floodplain management systems. This activity awards credits for maintaining drainage systems so that they function optimally.